Sunday, December 14, 2008

Implications of HUB deployments

With so much talk about the deployment of mobile remittance hubs (Read here, here and here), I think it is important to consider some of the implications of establishing these "hubs". The migration from a one-to-one then many-to-one and ultimately many-to-many creates a lot of additional complexities previously not visible. Deploying one-to-one mobile remittance solutions are difficult enough, yet I have seen many solution providers already talking about their many-to-many remittance solutions.

Some of the difficulties that must be considered (and solved) in this regard are:

  • Financial risk because of non-availability of funds, also because exposures may not be as visible or tools to take action if the system is exposed may not exist.
  • Lost transactions and thus the need for reconciliation, with all the added complexities when dealing with many nodes.
  • The challenges associated with the routing of clearing transactions between different systems (that work in different ways) and the need for different message-protocols or convergence.
  • The contractual and commercial complexities in working with different parties with different needs and expectations.
  • The implications of failed or disputed transactions (both in terms of business process and customer support)

I am sure all of these (and others that I can't think of right now) will be solved, but it will take baby steps first and dedication and hard work.

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