During the recent worksession held at the Mount Nelson in Cape Town, the following insights struck me:
- The complexity associated with the establishment of a viable agent network. It is critical that the micro-economics of a typical agent be designed in such a way that it is sustainable for prospective agents.
- The mZanzi initiative of South African banks to sign-up millions of account holders offers many answers. Dave Porteous' presentation on this topic was very informative
- Regulatory dispensations are well understood by the experts and should not be the hurdle experienced by many. However, a lot of work must still be done to ensure that it is understood better by all.
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